Organize & Prioritize

Organize your feedback into real use cases, not just upvotes

Organize feedback into customer stories

  • Stories can be further organized by type (issue, feedback or other), status and priority.
  • Instantly obtain a cohesive and high-level view of your customer's needs
  • Merge similar customer stories

Prioritize your feedback by customer

  • Segment your customers in the contacts page to easily see which customers matter to your team the most
  • Set the priority of customer stories by the importance of the customers who have submitted insights for it