Organize feedback into customer stories
- Stories can be further organized by type (issue, feedback or other), status and priority.
- Instantly obtain a cohesive and high-level view of your customer's needs
- Merge similar customer stories
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Organize & Prioritize
Organize your feedback into real use cases, not just upvotes
Prioritize your feedback by customer
- Segment your customers in the contacts page to easily see which customers matter to your team the most
- Set the priority of customer stories by the importance of the customers who have submitted insights for it
