Organize feedback into customer stories
- Stories can be further organized by type (issue, feedback or other), status and priority.
- Instantly obtain a cohesive and high-level view of your customer's needs
- Merge similar customer stories
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Organize & Prioritize
Organize your feedback into real use cases, not just upvotes
Organize feedback into customer stories
Learn more about why users are requesting certain features and tailor your solutions accordingly.
- Instantly obtain a cohesive and high-level view of your customer’s needs
- Explore real insights submitted by customer within each story to make better product decisions
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Categorize and group customer stories
Create product plans around a clear strategy backed by real user insights.
- Stories can be further organized by type (issue, feedback or other), status and visibility
- Merge similar customer stories to efficiently view related insights
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Control the visibility of customer stories
Keep certain customer stories private to only you and your team.
- Analyze and refine private stories before making them public when your team is ready
- Collect feedback on private stories easily by sending a link to selected customers
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Prioritize your feedback by customer
While all customer feedback is useful, prioritize feedback from your most valuable customers to create high-impact changes.
- Segment your customers in the contacts page to easily see which customers matter to your team the most
- Set the priority of customer stories by the importance of the customers who have submitted insights for it
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Explore how UserVitals can help you navigate the customer feedback loop
Capture & Collect
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Capture insights from your existing tools, and consolidate in one place
Learn More
Organize & Prioritize
Identify which features to build next and make informed product decisions
Learn More
Roadmap & Act
Align your team with a roadmap. Develop better products with real customer needs
Learn More
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Inform & Engage
Share product updates to engage customers with your newest features
Learn More
Harness the power of user feedback.
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