built For

Hello,
Customer Success

Feedback Management just got better. Collect feedback with ease and engage customers with product updates.
Let's start from the beginning
Empower all team members to help track feedback
Submit feedback from anywhere
Review all incoming feedback and organize them by customer, story, and priority.
Step-by-step process
Any team member can submit feedback to the inbox where it will get reviewed by product managers, converted into insights, and assigned to a story.
Learn more
what's next?
Seamlessly integrate with existing customer channels
App Integrations
By capturing feedback from its original source, you’ll understand what users want, and why - we offer integrations with Slack, Intercom, Help Scout and more.
Made for agile teams
Now it’s easier than ever stay on top of all incoming feedback and submit it in real-time while it’s still relevant.
Learn more
fun stuff
Let customers directly add feedback
Single sign-on to customer portal
Customers can easily log in to the customer portal with SSO and add new feedback straight to your team’s Inbox.
A home for all feedback
Giving your customers a convenient feedback submission location saves you the time of capturing their feedback from other platforms.
Learn more
KEEP GOING! ALMOST THERE.
Engage users every step of the way.
Roadmaps make things happen.
The customer portal can be configured into a public roadmap showcasing your future plans or a private roadmap kept for your eyes only.
Bringing insights to life
Customers can leave further feedback on any roadmap items, so your team to continue to iterate and make ongoing improvements.
Learn more
last step
Streamline communication & keep everyone in the loop
Keep customers in the loop and happy
Make your customers a part of the conversation at every stage by allowing them to view the status of their feedback submissions at an time.
Keep stakeholders informed
Increase customer satisfaction by sending automatic email updates that inform customers on how their feedback has been used. They can also subscribe to your company’s changelog updates so they can be first to know of any new feature releases.
Learn more
Step 1
Capture & Collect
Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks.
Integrate with any source
Collect feedback from any web-based tool with 10+ apps.
Easy to Manage
Automatically link feedback to your existing users.
Learn more
Step 2
Organize & Prioritize
Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly.
Constructive Feedback
Collect real user feedback with ease, not just upvotes.

3x

Productivity Increase
Prioritize and ship features that users value the most.
Learn more
Step 3
Roadmap & Act
Improve alignment and transparency across your team with a roadmapping tool that organizes, visualizes, and tracks a projects' progress in real-time.
Segment your audience
Filter and group users and and analyze cohort numbers.
Notify stakeholders
Inform your customers about new product changes made based on their feedback
Learn more
Step 4
Inform & Engage
Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and customer widgets.
Close feedback loops
Involve users in every step of your product improvement.
Drive continuous engagement
Reduce churn by making user-centric product decisions.
Learn more

Harness the power of user feedback.

Subscribe to our newsletter!

We are currently in early access and are looking to work with companies of all sizes. Drop your email and we’ll be in touch!

Thank you! We will keep you updated as we near launch.
Oops! Something went wrong while submitting the form.

Harness the power of user feedback.

Subscribe to our newsletter!

We are currently in early access and are looking to work with companies of all sizes. Drop your email and we’ll be in touch!

Thank you! We will keep you updated as we near launch.
Oops! Something went wrong while submitting the form.

Collect valuable and constructive feedback anytime, anywhere

UserVitals empowers your customer success team to quickly collect feedback and engage customers with product updates.

Feedback Management Made Easy for Customer Success Teams

Empower all team members to help track feedback

Submit feedback in seconds from any web platform using the UserVitals browser extension.

Any team member can submit feedback to the Inbox where it will get reviewed by PMs, converted into insights, and assigned to a story.

    List of stories (high level feature requests) found in the UserVitals admin portal

    Seamlessly integrate with existing customer channels

    Integrate with your existing customer-facing platforms to submit feedback when and where you receive it

    Now it’s easier than ever stay on top of all incoming feedback and submit it in real-time while it’s still relevant.

      Editing options drop down for customer stories including share, merge, and delete

      Let your customers directly add feedback

      Customers can easily log in to the customer portal with SSO and add new feedback straight to your team’s Inbox.

      Giving your customers a convenient feedback submission location saves you the time of capturing their feedback from other platforms.

      List of product roadmap items with visibility settings for private and public roadmap boards

      Engage users with  your progress

      Show your customers that you are bringing their insights to life through the UserVitals customer portal.

      The customer portal can be configured to work as a public roadmap, or alternatively kept as a private roadmap - just for your customers or internal team.

      Your customers can continue to actively get involved by adding further feedback on any roadmap items.

      Customer feedback submission form with prioritization settings of blocker, must have, and nice to have

      Streamline communication and keep everyone in-the-loop

      Make your customers a part of the conversation at every stage by allowing them to view the status of their feedback submissions at an time.

      Increase customer satisfaction by sending automatic email updates that inform customers on how their feedback has been used.

      To be the first to know of any official product changes, your customers can subsribe to changelog updates.

      List of product roadmap items with visibility settings for private and public roadmap boards