Features

Interactive Admin Portal

Collaborate with your team on your feedback loop and share product updates to engage customers
one stop shop to...
Manage all aspects of your feedback loop from collection to publishing
Improve alignment and transparency across your team with a roadmapping tool that organizes, visualizes, and tracks a projects' progress in real-time.
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empower your product team
Streamline your feedback management
empower your product team
Create & update
roadmap items.
Anywhere from the web
Collect & Consolidate
• With our browser extensions & 10+ app integrations, feedback will never slip through the cracks.
• From your Inbox, highlight insight and categorize them into Stories.
Keep track of who is saying what
• We automatically detect the contact that is leaving feedback so teams can tailor your solution to their use cases
• Add custom categories and labels to effectively organize your information to align team priorities
Export Inbox, Insights & Stories
Upon collection, export Inbox, Insights, and Stories as an .csv so you may conduct more in-depth analysis about feedback.
Roadmap at a glance
Display your roadmap items in a way that makes sense for your team – with list view or kanban view.
View & sort by...
Filter stories by status, story, and type.
Segment your users with Personas
• We automatically detect the contact that is leaving feedback so teams can tailor your solution to their use cases
• Add custom categories and labels to effectively organize your information to align team priorities
Sustain your product feedback loop
Review & act upon product feedback
Sustain your product feedback loop
Add details & expect ongoing feedback
A central place
Activity Notifications
• Categorize Insights you have gathered by categorizing them into Stories.
•View all Insights within stories to understand the full picture of what users want.
Changelogs
• Keep your users up to date by publishing new changes and improvements to your product.
• Label or link changelog to stories so customers can view relevant changes from the past.
Learn more
Customer Portal Widget
Collect feedback and upvotes from customers without friction.
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Harness the power of user feedback.

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We are currently in early access and are looking to work with companies of all sizes. Drop your email and we’ll be in touch!

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Harness the power of user feedback.

Subscribe to our newsletter!

We are currently in early access and are looking to work with companies of all sizes. Drop your email and we’ll be in touch!

Thank you! We will keep you updated as we near launch.
Oops! Something went wrong while submitting the form.
UserVitals

A feedback tool done differently. UserVitals helps teams collect, organize and prioritze customer feedback.
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UserVitals - The all-in-one tool for customer feedback management | Product Hunt
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Leverage customer feedback to build better products.

Admin and Customer Portals

Collaborate with your team on your feedback loop and share product updates to engage customers

Admin Portal
  • Manage all aspects of your feedback loop from feedback collection to publishing changelogs
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  • Collaborate with your team to review product feedback and make informed product decisions
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  • Control the visibility of your changes by setting it for different audiences
Customer Portal
  • Customers can directly submit feedback and receive updates on its status
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  • Share your progress through a branded roadmap and collect further feedback on it
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  • Enage customers with your latest product updates by announcing them in your changelog

Admin Portal

The admin portal is the all-in-one place for your team to access account settings and manage your feedback loop

Customize your feedback management

  • Review all incoming feedback, organize stories, create roadmaps, publish changelogs, and manage account settings
  • Add custom categories and labels to effectively organize your information
  • Control how different audiences (i.e. public, customers, and your team) can view your admin portal changes
Email update sent to a customer showing that their feedback submitted has a new status

Review and act on product feedback

  • Feedback collected by any team member from anywhere on the web all gets consolidated here
  • You and your team can collaborate to filter and review all incoming product feedback
  • Organize your related feedback into stories and use all the insight to make informed product decisions.
List of product roadmap items with visibility settings for private and public roadmap boards

Customer Portal

The customer portal is the main touchpoint for your customers to interact with the feedback loop and stay updated

Engage customers with your progress

  • The product roadmap is where your customers can see a visual representation of your product's upcoming changes
  • Make it a public roadmap so everyone can see your progress, or keep it private for just your customers or internal team
  • To strengthen your product decisions, your customers can add further feedback for any roadmap items
Email update sent to a customer showing that their feedback submitted has a new status

Share product updates

  • The changelog displays your list of product updates, such as product improvements, bug fixes, and new features
  • Changelogs allow you to celebrate your team's hard work and keep your customers in the loop
  • Customers can even subscribe to updates to be the first to know of any changes
List of product roadmap items with visibility settings for private and public roadmap boards

Collect and display customer feedback

  • Customers can easily add new feedback right in the customer portal and send it straight to your feedback portal
  • The customer portal keeps customers updated by showing them the status of all their feedback submissions
  • UserVitals send automatic email updates to customers when the status of their feedback changes
Email update sent to a customer showing that their feedback submitted has a new status