Customer Feedback

Why is feedback important? How is it collected and analyzed?How should product teams prioritize and make sense of it?
1 min read

Customer feedback is any information provided by a customer about their experience using your product. It can come from an array of different sources (i.e. Gmail, Slack, Intercom, Help Scout etc.).

By understanding their degree of satisfaction and pain points, your team will be able to make improvements or fix bugs as needed. It is pivotal to have all customer feedback centralized because it represents what your users value the most and can help determine what your team should focus on next.

UserVitals makes it incredibly easy to collect, analyze and respond to feedback. Check out our app integrations and core features!

Harness the power of user feedback.

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