Different customers have different needs. By capturing and collecting insights from its original source, you’ll be able to know what your customers actually want, and why - instead of just guessing. UserVitals shows your team the detailed feedback sent in by customers from all around the web. With this data, your team can engage in product development with confidence and work on the most impactful feature requests.

At its core, Upvoty is simply a feature voting tool and focuses on collecting upvotes rather than individual insights. Hiding feature requests behind upvotes make it difficult for your team to understand why users want a feature. Users of Upvoty will simply see many customers voting on the top requests out of convenience. This creates an issue as less customers will submit feature requests based on their personal experiences with your product.

UserVitals allows your team to confidentially request feedback for specific topics. Simply send a magic link to customers and they will be able to view and submit their insights to that private roadmap item. This unique feature allows your team to easily collect feedback from specific customers of your choice.

Upvoty lets you create public feedback boards for customers, and private ones for internal teams. However, if you want to collect customer feedback for specific items on your private feedback board, you aren't able to send them a direct link without granting access to the entire board.