The customer portal is the main touchpoint for your customers to interact with the feedback loop and stay updated. Learn more about the features found in UserVitals' customer portal.
Personalize the looks and features of the UserVitals customer portal to fit your brand and make it welcoming to your users.
An inbox message is a message obtained from a customer that contains feedback within it. Learn more about Inbox Messages in UserVitals.
Insights are valuable feedback from customers that you can use to benefit or improve your product. Learn more about Insights in UserVitals.
Insights are valuable feedback from customers that you can use to benefit or improve your product. Learn more about how to add insights in UserVitals.
Stories in UserVitals are collections of insights and feedback from many different platforms. Learn more about Stories in UserVitals.
Branded private and public roadmaps are available with UserVitals, allowing you to keep valuable stakeholders updated. Learn more about Roadmaps in UserVitals..
The product roadmap is where your team members and customers can see a visual representation of your product's upcoming changes. Learn more about creating a roadmap in UserVitals.
A changelog is a list of product updates, such as product improvements, bug fixes, and new features. Learn more about Changelogs in UserVitals.
Install a changelog widget on your website to show your customers the latest product updates.
The UserVitals Chrome extension allows you to save customer feedback from any web page in seconds. Learn more about the Chrome extension.
In UserVitals, SSO provides a seamless feedback experience by automatically authenticating your users with their existing accounts. Learn more about using SSO in UserVitals.
Admin accounts will all get assigned a unique email that team members can submit/forward feedback to. Learn more about email forwarding in UserVitals.
In the UserVitals admin portal, there is a share button that creates a magic link for a particular customer, allowing them to directly access a Story detail page in the customer portal. Learn more about how to create private feedback links for customers.