July 18, 2022
12 More Free SaaS Tools for Your Startup
Keep reading to figure out what SaaS project management tools we like, what we've used, and how our own SaaS product can help you.
Keep reading to figure out what SaaS project management tools we like, what we've used, and how our own SaaS product can help you.
SaaS (or software as a service) tools are some of the best resources at your disposal as a startup or product manager. They're often flexible and more customizable than other software or platforms, but it can be hard to decide which ones to pick in the ever-growing SaaS market.
That's why we've put together this list of free or freemium SaaS products to help you get your product started without spending a lot of money. Keep reading to figure out what SaaS project management tools we like, what we've used, and how our own SaaS product can help you.
Check out some of the previous free SaaS tools we've featured on our blog for more suggestions.
Twist is a messaging platform built for teams much like Slack and Microsoft Teams, but with a few key differences. While Twist also uses channels and allows for reply threads, they prioritize organization to make it easy for you and your team to find information and better collaborate with each other. Some have billed it the "first true alternative" to Slack.
Twist is built by the same team that created Todoist, a task management platform beloved by many companies. It has a free trial (with access to messages within the last month), and an unlimited plan for $8/month per user.
Fleep is another messaging platform built to help teams collaborate and communicate on tasks. While many other similar chat platforms prioritize conversation, Fleep keeps the focus on work by adding a shared task board to every conversation so your team can keep track of what needs to be done and what's already been accomplished. It's a great collaboration tool to add to your arsenal.
Fleep has a free plan as well as a €5/month per user plan for small-to-medium businesses, and custom enterprise plans as well.
Zoho Desk is a multi-functional customer service software platform to help you track support tickets, set up a help center, and streamline your customer service channels. It's a great way to help you boost your productivity and stay up-to-date with customer requests, both from new customers and current customers.
Zoho Desk has a free plan that includes 3 agents, and several additional paid plans for you to choose from. All of their plans have 14-day free trials included.
GitLab's DevOps software helps remote development teams build and deliver code together from the beginning to the end of your development life cycle.
While their free plan does have some restrictions, they also have a free trial and several paid plans and add-ons to customize your experience.
Telegram is a cross-platform, multi-device messaging service on the cloud that offers fast service speed and security so you have peace of mind for your conversations. Many people in the tech and business industries like Telegram because it's one of the most secure instant messaging services on the internet—which includes two separate layers of encryption.
Telegram is a freemium service, but their free plan alone covers all of their best features and more.
Buffer is a social media management platform that helps you manage your brand accounts and schedule posts to build your audience. It also has built-in analytics so you can figure out what works best for you, and a custom start page to help tie everything together.
While Buffer is a freemium service, its basic plan is great for those just starting out and you can easily upgrade your plan when necessary.
Hemingway is a simplistic, easy-to-use text editor to help you get your product's message across better. When you paste in your text, it'll highlight any weak words you use, passive voice, and complex or long sentences. Over time, it'll even help you learn how to write better by teaching you how to correct yourself. We've even used it here at UserVitals to help us boost our blog copy.
The Hemingway Editor is free to use online, though a desktop version can also be purchased if you want to save your work in the editor itself.
Typeform is pretty much what it says on the tin: a platform for building dynamic forms and online surveys. It's one of the most popular tools out there today because it helps your surveys and forms feel more conversational through personal touches like video messages and chat bots.
Though Typeform does have a limited free plan for a single user that includes a set number of Typeforms per month, they also have several other plans to best suit your needs.
Pexels is a free stock image site to help you spruce up your landing page and copy for your marketing campaigns. They have a massive library of high-quality images for you to choose from, meaning you're likely to find anything you might need. And if you use Canva, you can find their stock images in the editor, ready for you to use.
Pexels is completely free.
Hopscotch is a simple onboarding tool that helps you set up welcome tours for new users to help familiarize them with your product and reduce your churn rate. It's a great way to get new customers up to speed and reduce the load on your support team so they can tackle more difficult problems.
Though many of Hopscotch's plans are paid, you can get two months free with many of their yearly plans and they include a note on their site to email them if you're just starting out.
Crisp is a business messaging platform to help you better connect with your users. It offers a chatbot and live messaging service to help connect your support team to customers as well as a knowledge base to answer any common questions or concerns.
Crisp has a simple free plan as well as several paid plans depending on what your business needs.
MailerLite is an email marketing service that helps you create and build email campaigns and newsletters for your business. Their email templates are very simple to use and clean-looking, making it popular with many startups.
Their free plan for single users is good for up to 1000 subscribers and includes many of their key base features, but there are also several other plans for good rates if you need more flexibility and require unlimited users as well.
Finally, we'd like to suggest our own SaaS product to you. UserVitals is an all-in-one feedback management tool to help you stay on top of customer feedback, concerns and issues and close the feedback loop in the process without wasting unnecessary time.
We pull in user feedback from around the web via a customer portal, integrations with platforms like Slack and Intercom, and a Google Chrome extension to help you view all this information in the same place. Each piece of information—referred to as an individual Insight—can then be organized and grouped into Stories based on everything from common themes, sources, their location within the customer journey, and much more. It's a powerful tool to have at your disposal.
Furthermore, UserVitals also helps you build and release a customize roadmap and changelog to keep your users up-to-date with all new updates and plans for the future. This is a great way to help you close the feedback loop with your customers and make them feel more involved in your product.
Though UserVitals does not have a specific free plan, we offer 14-day free trials on all our plans and 2 months free with any annual plan, as well as discounts for some early-stage startups, teams in healthcare and education, and non-profits upon request.
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