Setting Up Single Sign On (SSO)

Seamlessly authenticate and identify your customers.

Single sign-on helps you to seamlessly authenticate your users via their existing accounts on your application. This provides an endearing experience for your users by eliminating the need to log in to leave feedback.

In this guide, we'll give you a detailed guide on how you can authenticate and identify your existing customers on UserVitals.

A quick overview of how it works

Enable SSO to connect with existing user accounts in your app. Store your private key on your server and don't share it

  • On your server, generate an SSO token for your authenticated user. Ideally, you want to do this on every page your SSO token is used.
  • Setup a redirect URL with the JWT token and hyperlink it to your button or link.
  • When the user visits the link, we will decode the token and authenticate the user.

To see a full list of steps to setup SSO, head to our Developer Help Centre.

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