In the UserVitals admin portal, there is a share button that creates a magic link for a particular customer, allowing them to directly access a Story detail page in the customer portal.
This feature will be highly useful if you:
Also, for your customers, they now have an easy way to access a specific Story to provide more detail on their use case and the importance of their request.
1. Go to the “Stories” tab in the admin portal
2. Select a Story and click the “Share” button at the top right. Then, search for an existing contact or create a new contact.
3. After clicking “Copy Magic Link”, the link will be copied to your clipboard and you can now send it to the chosen customer contact