HelpScout Start Guide

Connecting HelpScout to UserVitals

Visit UserVitals Settings page

Open up the HelpScout integration page under settings in the UserVitals admin portal and click this button:

Authorize access for UserVitals

Then authorize UserVitals to access your HelpScout account:

Your support team will be able to view all past insights submitted from a contact when opening up their HelpScout conversation with direct links to their stories and contact page on UserVitals.