Open the settings menu and select Integrations under Team
Select Crisp and generate an API Key.
Copy the API key and click Install Crisp App.
When prompted, copy and paste the API Key from earlier into Crisp
Click Save API Key and when completed successfully, you will be notified that UserVitals has been integrated with Crisp.
To submit a new inbox message, click on "Create a new inbox message" to load a feedback form.
Paste or type in the customer message in the message field and click "Save Message".
To link an insight to an existing story, Click on "Link Insight" and search for a story to link the insight to.
After selecting an existing story or creating a new one, copy and paste or type in the feedback requested by the customer in the insight field and click "Add Insight".
After successful submission, UserVitals will display a history of all the feedback captured from this customer.
Keep reading to learn more about how UserVitals can help you build better products. Still have questions? Take a look at our FAQ page.